What sets Aromatone oils apart from others available online?
Without specific names and research, it's challenging to make a blanket statement about all available substances. Aromatone differentiates itself by utilizing our nearly 25 years of expertise with ingredients from our long-standing suppliers and by producing in a certified facility for cosmetics, ensuring the strict standards necessary to safeguard our health.
Should I fill the diffuser with pure oil or dilute it with water?
The device should only be filled with pure oil.
What happens if I mix the oil with water?
Aromatone oils do not mix with water, and dispersing them in the air does not provide a conducive environment for harmful moisture-dependent fungi.
Where should I place the diffuser?
The diffuser should be placed in an area with natural air circulation, such as a room or corridor. Placing the diffuser in a closet will limit the scent's diffusion.
Can I pour 12ml samples into a 120ml diffuser container?
Yes, it is possible. Just ensure that the suction at the end of the tube comes into contact with the liquid.
How do I effectively clean the diffuser?
Rinse the diffuser container with a small amount of ethanol. If the diffuser surface is dirty, clean it with a sponge or cloth dampened with a small amount of water and detergent, after disconnecting the device from the electrical supply. Allow it to dry before reconnecting the power.
Can setting the diffuser to maximum evaporation in a small room be harmful?
Aromatone is designed for your enjoyment. If you experience discomfort, you can adjust the intensity. Each person perceives scents differently, making fragrance highly subjective.
Where are the devices serviced?
Our devices are serviced at our company headquarters in Wrocław, ul. Skarżynskiego 26.
Can I order a fragrance that's not available on the Aromatone.eu website?
Yes, you can contact a consultant to discuss the details. Please be aware of the laboratory costs and the time required to test the fragrance's durability and product safety.
Is the diffuser adjustable for scent intensity?
Yes, our diffuser has the capability to adjust the scent intensity.
Can I pick up my shipment at the company's headquarters?
No, this option is not available.
Can I cancel a subscription agreement?
Yes, you can cancel after 24 months or by paying the specified termination fee as outlined in the agreement.
Can I return products I've received?
Yes, you can return products following the conditions detailed in the returns section.