Thank you for choosing Aromatone for your essential oils and diffusers! We want to ensure you have a smooth and enjoyable shopping experience, so here's some information about our delivery process:
Order Confirmation:
After placing your order, you will promptly receive a confirmation email. Simply click the link provided in the email to confirm your order. Once confirmed and payment is processed, we'll start preparing your order, keeping you updated on any changes.
Delivery Time Calculation:
Your parcel's estimated delivery date is calculated as follows: Date of Shipment + Delivery Time.
Product Availability:
Each product has a specified shipment period, ranging from 4 working days to a maximum of a few weeks (for hard-to-find items). While we strive to maintain accurate inventory information, occasional delays may occur. If your delivery time is extended, we'll notify you promptly. The lead time begins once payment is posted for your ordered products.
Possible Delays:
In some cases, adverse weather conditions (such as severe frosts or high temperatures) may affect the delivery time. In such situations, we'll contact you to discuss individual delivery conditions. For multiple product orders, the delivery time is adjusted to the product with the longest shipment time. Partial deliveries are also possible; just let us know your preference.
Payment Methods:
Electronic Payment: The fastest payment method; shipment time depends on payment
Mode of Delivery:
- Courier Delivery
- Parcel Post
- Postal Delivery
For any questions or specific delivery requests, please feel free to contact us at email@aromatone.eu or include a note in your order. We appreciate your trust in Aromatone, and we're here to make your shopping experience delightful!